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Please visit our size specification links. They give detail of each size and their fit for each item. If you still are unsure, then give us a shout. 

American Hats can be exchanged or returned, but are case by case.  Please email customer service for more information.

Dale Brisby's Rodeo Time apparel may be returned/exchanged, based on the following:

  • Items must be in new condition – unwashed, unworn, unaltered, makeup free, deodorant free, smoke free, stain free.
  • All sale items are final.
    • Merchandise must be postmarked within 14 days of the confirmed delivery date shown on your order’s tracking number.  
    • Please include original receipt and fill out attached return/exchange form if you are returning/exchanging.
    • You will be responsible for paying for your own shipping costs for returning your item.  We will cover the cost of shipping exchanges back to you.
    • Buyer assumes all return/exchange shipping costs... unless we made a packing mistake in which we will provide a return label.
    • If there is an error with your purchase please let us know with in 5 days of receipt. While we're human and can't possibly guarantee perfection (especially when we're packing a zillion orders), we can guarantee that you matter to us!

    Any questions? Please visit the Dear Dale page!

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